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OUR
GUARANTEE AND SERVICES
Plant
Guarantee
Most plant material from Sky Nursery is guaranteed for 90
days or one growing season: i.e., winter to spring, spring
to summer, summer to fall, fall to winter. Any plant that
proves defective will be replaced. Sky Nursery is not responsible
for damage due to improper care, weather, insects, dogs, lawn
mowers, vehicles, El Nino, etc.
Container Design and Repotting Services
Sky’s Container Design Service offers a selection of pre-planted containers for outdoor and indoor beauty. Or choose a container and let our artists design and plant it to fit your taste and budget. Call for pricing information.
Need a favorite houseplant repotted, a new look for your office plants, or just want your newly purchased indoor plant potted up for you? You may bring in your plants and favorite containers, or choose from our extensive selection. Call for a quote and to find out whether now is an appropriate time to repot your friend.
Refund
Policy
All returns are subject to a manager's approval. Return the
plant or product with your original sales receipt and plant
tag. A refund or store credit will be issued if a replacement
is not available. Credit card sales with receipt will be credited
to the card. Cash sales with receipt will receive cash back
if the sale was under $75.00; if over $75.00 a refund check
will be mailed within 3 business days. Returned purchases
paid by check will be refunded 10 business days from the receipt
date. Receipts are required for returns.
Plant
and Hard Goods Delivery Service
Sky Nursery delivers plants, statuary, and bagged goods Monday
through Saturday. Curbside delivery charges depend on the
address - call for details. If you are having multiple items
delivered to the same address at the same time, one delivery
charge applies to the whole order. Items requiring two or
more people to deliver will be charged one delivery charge
per person. Minimum charge for fountain set up is $50.00.
If a customer makes shipping arrangements, we can deliver
plants and products to the shipper (normal delivery charges
apply). We do not pack for shipment or assume responsibility
for the plants past delivery to the shipper.
Bulk
Material Pick Up Service
Our front-end loader can scoop a full yard or 1/2 yard of
bulk materials into your open bed truck or trailer. Bulk pickup
is normally available anytime the nursery is open (the exception
is during our extended holiday hours in December). Our business
hours vary according to the time of year. Please check the
current schedule.
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